The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. As part of its mission to advance the health of individuals and communities, the AHA has developed a patient-centered initiative known as the Patient Care Partnership. In this blog, we’ll explore the goals and principles of this initiative, as well as its impact on patient care and well-being.
What is the Patient Care Partnership?
The Patient Care Partnership, established by the American Hospital Association, serves as a comprehensive guide for patients, outlining their rights, responsibilities, and expectations while receiving care. It clarifies what patients can anticipate during their hospital stay and what obligations they hold as recipients of healthcare services. Effective two-way communication is emphasized to ensure optimal care delivery. Patients are encouraged to voice any queries they may have, as unanswered questions can contribute to the stress of hospitalization. Keeping a notebook handy to jot down questions and doctors’ responses is advised, along with requesting explanations in understandable terms and asking for word spellings when needed.
Here are some key takeaways what you expect as a patient when receiving care at a hospital:
1. Expect Quality Care
Anticipate receiving top-notch healthcare services during your hospitalization, ensuring your medical needs are addressed effectively.
2. Ensure Clean and Safe Surroundings
Your hospital environment will be maintained meticulously, promoting cleanliness and safety to support your recovery and well-being.
3. Active Participation in Your Care
You’ll be encouraged to actively engage in decisions regarding your treatment and care plan, fostering a collaborative approach between you and your healthcare providers.
4. Privacy Protection
Your confidentiality and privacy will be respected, safeguarding your personal information and medical history from unauthorized disclosure.
5. Assistance upon Discharge
Receive assistance and guidance as you prepare to leave the hospital, ensuring a smooth transition back to your home or care facility, including support with medication management and follow-up appointments.
6. Aid with Billing and Insurance Claims
Receive assistance with understanding and navigating the billing and insurance claims process, ensuring clarity and transparency regarding financial matters related to your healthcare.
For more information on The Patient Care Partnership, visit (https://www.aha.org/aha/issues/Communicating-With-Patients/pt-care-partnership.html)
Conclusion
The Patient Care Partnership by the American Hospital Association serves as a beacon of patient-centered care, emphasizing the importance of respect, communication, and collaboration in the healthcare setting. By outlining patients’ rights and responsibilities, this document empowers individuals to actively engage in their healthcare journey and advocate for their well-being.
How MedicalITG Can Help?
At MedicalITG, we understand the importance of prioritizing patient care and well-being. Our services include electronic health records (EHR), telemedicine, and patient engagement platforms. Contact us today for more details. Call us on (877) 220-8774 or email at info@medicalitg.com.
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